Cookie Policy
1. What cookies are
Cookies are small text files stored in your browser. We use them to keep the service working, remember choices, and—only when you consent—measure usage or support marketing and customer support tools.
2. Cookie categories
| Category | Examples | Purpose | Typical duration |
|---|---|---|---|
| Strictly necessary | transcript_visitor, session cookies, ig_consent_v1 | Anonymous limits, authentication, security, and your consent choice | Session to 6 months |
| Functional | Preference cookies | Remember non-essential interface preferences | Up to 6 months |
| Analytics | Google Analytics, Microsoft Clarity, Plausible, OpenPanel, or Vercel Analytics (if enabled) | Aggregate product and performance measurement | Provider-dependent |
| Marketing | Ad, affiliate, and campaign/UTM cookies | Attribute referrals and measure campaigns | Provider-dependent |
| Support | Crisp or Tawk (if enabled) | Optional customer-support chat | Provider-dependent |
The exact providers enabled for a deployment can change. Their own privacy policies explain their processing and retention. We do not load analytics, advertising, affiliate, UTM, or chat scripts before you choose the relevant optional category.
3. Your choices
The banner offers Accept All, Reject Optional, and Customize with equal prominence. Use Cookie Settings in the footer at any time to change or withdraw optional consent. The consent record is versioned in the first-party ig_consent_v1 cookie and normally expires after six months.
Blocking strictly necessary cookies may prevent sign-in, anonymous limits, or transcript access from working.
4. Contact
Questions about cookies can be sent to [email protected]. See our Privacy Policy for the broader data practices.